Resume


Joel Christopher Jr.
102 Lakewood Court, Easley, SC 29642
(864) 269-2426
EDUCATION BACKGROUND
Associate of Science in Network System Administration
Greenville Technical College, Greenville, SC
2005 – December 2007 – GPA: 3.84
· National Technical Honor Society

2007 – Certificate in Computer Technology with a Major in Linux Administration
2007 – Certificate in Computer Technology with a Major in CISCO Routing/Network Configuration
2007 – Certificate in Computer Technology with a Major in CISCO Network Associate
2007 – Certificate in Computer Technology with a Major in Computer Technician
2001-2003 AS – Medical Laboratory Technology - GPA: 4.0

Bachelor of Science in Microbiology
Clemson University, Clemson, SC - 1998
Laboratory Research and Advanced Microbiology Classes
Clemson University, Clemson, SC - 1999 – 2000
TECHNICAL SKILLS
Languages: C++, SQL
Database: SQL Server 2005, Microsoft Office Access 2003
Environments: Windows 98 / Window XP / Window7
Applications: Microsoft Word, Excel, PowerPoint
CERTIFICATION CompTIA A+ Certification
WORK HISTORY
Technician Coordinator-Laptop Support
Alorica Incorporated
July 2009 – Present
· Provide technical support and troubleshooting for advance technical issue with Samsung laptop, printers, monitors, hard drives, and optical drives
· Navigate customers through hardware, software and networking functions of a laptop.
· Provide clear and easy to understand direction regarding LAN and wireless network connections for laptops and printers.
· Answer customer questions about technical features and functions of Samsung products
Computer Technician
Digital Management Solutions
May 2008 – Jan 26, 2009
· Repair computer software, hardware, and associated peripherals.
· Customer support for security systems and camera problems.
· Testing and QC of mobile security trailers:
· Including configuration of video servers, routers and laptops.
· Troubleshooting and repair of:
· DVR security systems
· Computer-based DVR security systems
· Security cameras
Greenville Tech. Computer Repair Dept. Internship, Greenville, SC
June 2007 – Aug 2007
· Setting-up and re-imaging computers in computer labs
· Trouble-shooting and repairing computers
Medical Lab Tech.
The Blood Connection, Greenville, SC
July 2003 – May 2004
· Testing of blood and blood products for infectious diseases.
· Performing equipment maintenance, calibrations, and QC.
Customer Service Representative
Tele-Tech Corporation, Greenville, SC
Nov 2000 – May 2001
· Handling one-on-one customer inquiries and concerns.
· Processing orders and supply requests.

Friday, May 8, 2009

How to set up an automatic thank reply to your Twitter follower

There are many Twitter related sites out there that you can use to do this but for this example I'll be using Tweetlater.

1. Sign up for a free account at Tweetlater.com

2. If you're not already on the main account page, click on the blue "Main" navigation button.

3. On the "Where Do You Want To Go Today?" page click on "Manage My Scheduled Tweets and Twitter Account."

4. In "My Twitter Account" you should see your Twitter name under "Account."

5. Under the "Actions" column click the "edit" link for your Twitter account.

6. On the "Optional Twitter Automation" page check the "Auto Welcome" box and type your welcome message in the dialog box.

Tweetlater also gives you an option to rotate welcome messages. You can find the instruction for doing this through the link on "Optional Twitter Automation" page.

Thursday, March 26, 2009

Resume


POSITION DESIRED

I am seeking an entry-level position where I can utilize my computer skills. I am a great leader as well as a team player. I have great communication skills and I am very goal oriented.
Please contact me about any employment opportunities at my E-mail address.

EDUCATION BACKGROUND

Greenville Technical College, Greenville, SC
2005 – 2007 AS – Network System Administration - GPA: 3.84
· National Technical Honor Society
2007 – Certificate in Computer Technology with a Major in Linux Administration
2007 – Certificate in Computer Technology with a Major in CISCO Routing/Network Configuration
2007 – Certificate in Computer Technology with a Major in CISCO Network Associate
2007 – Certificate in Computer Technology with a Major in Computer Technician
2001-2003 AS – Medical Laboratory Technology - GPA: 4.0
Clemson University, Clemson, SC
1999 – 2000 Laboratory Research and Advanced Microbiology classes
1998 – Bachelor of Science in Microbiology - GPA 3.48

TECHNICAL SKILLS

Languages: C++, SQL
Database: SQL Server 2005, Microsoft Office Access 2003
Environments: Window 98/XP- Professional/XP – Media Center Edition
Applications: Microsoft Word, Excel, PowerPoint
CERTIFICATION
CompTIA A+ Certification

WORK HISTORY

Alorica Incorporated  
Technician Coordinator-Laptop Support
July 2009 – Present
· Provide technical support and troubleshooting for advance technical issue with Samsung laptop, printers, monitors, hard drives, and optical drives
· Navigate customers through hardware, software and networking functions of a laptop.
· Provide clear and easy to understand direction regarding LAN and wireless network connections for laptops and printers.
· Answer customer questions about technical features and functions of Samsung products
Digital Management Solutions May 2008 – Jan 26, 2009
Computer Technician
· Repair computer software, hardware, and associated peripherals.
· Customer support for security systems and camera problems.
· Testing and QC of mobile security trailers:
ð Including configuration of video servers, routers and laptops.
· Troubleshooting and repair of:
ð DVR security systems
ð Computer-based DVR security systems
ð Security cameras
Greenville Tech. Computer Repair Dept. Internship, Greenville, SC June 2007 – Aug 2007
· Setting-up and re-imaging computers in computer labs
· Trouble-shooting and repairing computers
The Blood Connection, Greenville, SC July 2003 – May 2004
· Testing of blood and blood products for infectious diseases.
· Performing equipment maintenance, calibrations, and QC.
Tele-Tech Corporation, Greenville, SC Nov 2000 – May 2001
Customer Service Representative
· Handling one-on-one customer inquiries and concerns.
· Processing orders and supply requests.
references
References available upon request

Wednesday, March 11, 2009

Apple’s Misstep with new iPod voice-over feature

I've read several twitters and blogs which basically have been calling the new iPod Shuffle a disaster. First off I am not an Apple fan and if anything I have more of a bias against Apple as a company then for it. I think that many of the personal opinions about the poor design of the product such as the size of the device and having to use the Apple ear buds have merit. I know that personally I would never buy a product this small because as many have pointed out it would be too easy to lose. As for those complaining about having to use the Apple ear buds with the built in control-- what did you expect? Apple products have always been more proprietary then other companies -- we have seen this before in the way the iPod is dependent on the iTunes service, the way Apple handles iPhone apps, and in the recessed headphone jack on the iPhone; This is one way Apple tries to locks it customers into using only Apple products.

Yes, the voice-over is not a blow me over "cool" innovation, but I think that many are so busy trashing the proprietary ear buds that they are missing the benefits of the voice-over feature. While having the voice-over tell you the name of an artist, the name of a song or the name of a play list does not really have a big "wow" factor it does have one advantage -- the convenience of not having to stop what I'm doing and fumble around with looking at a tiny display to choose a particular song or play list. Unfortunate, the way Apple has incorporated voice-over into the product has led to a wholesale rejection by many of an overall good feature.

Saturday, May 31, 2008

President Bush's Commencement Speech at Furman

Politics should be set aside during President Bush's commencement speech tonight at Furman University. The commencement tonight should not be treated as a forum to protest the controversies of the current administration. The right to free speech is one of the most valuable rights that we have in this country and there has already been plenty of those that have exercised their right to protest President Bush's visit.
However the commencement itself should be treated as a political neutral zone where the rights of the student should be respected so that they can enjoy one of the most important moments of their lives .

Governor Sanford helped arranged the President's visit to the University. Sanford's spokesman Moore stated in the Greenville News that "all senior class leaders and executives of the Association of Furman Students" had the opportunity to approved the President as the commencement speaker."

Some 60 professors have promised to stand during the commencement to protest President Bush's administration while others professor have said that they will not participate in the commencement. Professors at Furman are upset that they were not consulted about the decision however Moore stated that "there has never been a policy or a precedent for faculty approval of commencement speakers."

Many of the professors at Furman have had the opportunity to protest the President's visit by signing the "We Object" protest letter and other forms of protest. There are many people that jobs requiring them to deal those that they disagree with or just dislike.
The bottom line is that these professors are employees of the university and should be held to high standards while they act as representatives of Furman University and be respectful of the students being honored tonight.